Title: Customer Service Finnish Agent
Type: Tiempo completo
Location: Barcelona, Catalunya
H&M’s Global Customer Service is an omni-channel and multi brand organisation with focus on the customer dialogue throughout the customer journey. We are present in all online markets, where we serve both online and store contacts from all brands within the H&M group. Today we have around 3500 employees and work at 16 locations all over the world.
You need to have a native level of Finnish language and a good level of English language.
Full Time: Permanent contract, 40h/week contract.
Salary: 21.100€ gross per year. An extra paid of 10’67€ gross per hour on Sundays and bank holidays worked.
Location: Barcelona city centre (close to Diagonal metro station). You must be available to work both remotely as well as have the ability to commute and work from the Barcelona office when, and if required.
Bring your passion and creativity to our H&M adventure and share our pride in helping everyone look and feel good.
Your main responsibility will be to communicate clearly with our customers via phone, email, live chat and social media channels and ensure they are kept at the heart of everything we do by living our values.
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