Empresa: The Workshop
Provincia: Málaga
Población: Málaga
Descripción: SUMMARY

As a Systems Engineer & Automation , you will be responsible for Tier 2 level support for a Global IT infrastructure platforms and applications. You will work with a wide variety of the latest and best in class technologies, collaborate with some of the best in the industry. You thrive in a fast-paced, dynamic environment.

RESPONSIBILITIES

The ideal candidate will:

· Tier 2 troubleshooting on wide range of incidents, ranging from web services, platforms, infrastructure, network, security, telecommand applications.

· Provide technical guidance and assistance to Tier 1 Support.

· Work closely with or escalate to Tier 3 groups including System Administrators, Security, DevOps, etc.

· Create and maintain SOPs (Standard Operation Procedures).

· Identify potential systems problems and escalate to internal or external teams for resolution.

· Continuously develop and improve on technical aptitude, service knowledge

· Participate in special projects as required.

REQUIREMENTS

· Exceptional troubleshooting skills in several of the following: Linux/Unix, MS Windows Server 2012/2016, shell bash scripting.

· [+] Ampliar información


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